FAQ
Got a question? See if I have answered it here. If not then please feel free to contact me, I am here to help.
How Fresh Are The Broghies?
I buy direct from the manufacturer, so typically your Broghies will have a good long shelf life of anything from 3 months to a whole year.
By cutting out the middlemen, I am also cutting out lots of storage and transport time. This will always result in better shelf life and fresher products for you.
Is There A Minimum Order?
No, our site does not have any minimum order requirements for regular customers.
For trade account customers, there is a minimum order of £42
What Is The Shelf Life Of Your Products?
The shelf life of Broghies is typically between 3 months and 1 year, this will be marked on the product pages as you order.
Other products like spreads and syrups have a good, long shelf life too.
I buy direct from the manufacturers, then sell the items to you. When you buy from a big chain, the journey of the products probably looks like this;
Manufacturer > Main Distribution Centre > Sub Distribution Centre> Local Distribution Centre > Supermarket Storage > Shelf Storage > To You
My process is much quicker and direct
Manufacturer >To me >To you
Some Of My Broghies Are Broken Can I Get A Refund?
Sorry, I can not do refunds based on breakages. Broghies are a fragile product and the manufacturers are very good at getting most of them to me unbroken, but breakages do happen.
If a particular bag is badly broken, I will not sell it to you in the first place.
If you ordered by post, I can not be held responsible for breakages caused by rough handling by the courier. You have to remember your parcel may be handled by a lot of different people on its journey, there is no way I can control how gentle they are when handling your parcel.
The great news is that broken Broghies are still edible they are great for using with a Curry, for dipping, for eating with soup or even to make fake Crisps. Check out our broken Broghie recipes.
If the Broghies are really badly broken then do let me know, and I will see if I can put a claim in with the courier and try to get you a refund from them.
Why Can't You Do Mixed Parcels Of Broghies And Your Other Products?
In a word, the laws of physics prevent this.
If I put them in the same box, the weight of the bottles/jars would smash the Broghies. Yes, there are oober strong boxes with sections, but then you would be paying £4 extra for a box.
How Much Is Delivery For Broghies Or Syrups By Post?
This varies depending on the number of bags you order or the weight of your other products.
Broghies By Post Royal Mail To Your Home/Business
I can only fit 5 bags of Broghies in one small box. More than this is a larger box and has to be sent by DPD as the boxes are too large in dimensions for Royal Mail to accept.
Cost £4.99
Broghies By Post DPD To Your Home/Business
6-12 bags £5.99
13-24 bags £11.98
25-36 bags £17.97
37-48 bags £23.96
49-60 bags £29.95
Broghies By Post DPD You collect from a shop or locker
6-12 bags £4.99
13-24 bags £9.98
25-36 bags £14.97
37-48 bags £19.96
49-60 bags £24.95
Other Products By Post To Your Home/Business
These are calculated by weight and Royal Mail costs. Here is a rough guide
Up to 2 Kilos £4.75
2.1 to 10 Kilos £7.95
10.1 to 19.9 Kilos £11.95
