Delivery

How, When and How Much?

Delivery Choices

We have three different ways for you to get your Broghies, syrups and other products from our site. Local collection, local delivery or by post.

Below are breakdowns of each method. Further down this page is a packing guide to help you order the right quantities to minimise postage costs.

1. Local Collection

If you live in the Grimsby area you can collect your products from us between 1pm and 7pm any day apart from Monday. This of course is free of charge.

2. Local Delivery

If you live within 10 miles of Scartho in Grimsby we can deliver your goods to you for a small fee. Our current rate for this is 50p per mile on a two-way basis. So for example, if you live 3 miles from us that would be a £3 charge or £1.50 each way to cover fuel costs and the time of our staff.

3. By Post Broghies

If you order Broghies by post they will be sent by Evri (Formally Hermes) they are normally delivered within 3 to 5 working days. Please bear in mind that it is difficult to program a website to know how many parcels will be required to send out an order this depends on how much you order and which items. We do have a packing guide on this page to tell you what we can get in each box.

However, there is no need to worry, for large orders we regularly refund part of the postage if we can fit all your items into a single parcel. So even if our site charges you postage fees for two parcels if we can get all your items in one we will refund the difference to you.

Remember that postage fees include the cost of the boxes, bubble wrap and other packaging materials it is not just what Royal Mail or Evri charge us.

4. By Post Jams And Syrups

Jams and syrups are sent by Royal Mail 2nd class recorded. They are normally delivered within 3 to 5 working days.

Please bear in mind that it is difficult to program a website to know how many parcels will be required to send out an order this depends on how much you order and which items. We do have an ordering guide to tell you what we can get in each box. However, there is no need to worry, for large orders we regularly refund part of the postage if we can fit all your items into a single parcel. So even if our site charges you postage fees for two parcels if we can get all your items in one we will refund the difference to you.

Please note we can NOT pack syrups and jams in the same parcel as broghies as the weight of the jars/bottles will smash the Broghies in transit.

Also remember that postage fees include the cost of the boxes, bubble wrap and other packaging materials.

Buying Broghies? YOU MUST READ THIS! By ordering you are agreeing to these terms.
Broghies are a dried food product and are fragile in nature. We pack all Broghies in double-walled boxes with extra packing to secure them in transit. We also put fragile stickers or tape on all sides of the boxes. Most orders do arrive fairly intact, however, we can NOT be held responsible if Evri employees break some of your Broghies in transit. You have to remember your parcel may be handled by many people on its journey and there is absolutely nothing we can do about how gentle they are with your parcel.

Your order will leave us in an undamaged state. Should a few of your Broghies get broken they are still edible and therefore we can not offer refunds or returns. When ordering from us you are accepting this limitation. Here are some great ideas for what you can do with broken Broghies.

Full details are in our terms and conditions please read them as you check out they are a 2-minute read.

Packing Guide

Below is a packing guide that may help you when ordering. It will give you an idea of how many of each product we can get in a box and may save you in postage.

Jams (Recommended 1 to 3 jars)

These parcels are charged by weight and sent by Royal Mail 2nd class signed for. We can get 3 jars of jam in one small box. If you order more than three our site may charge you for more than one parcel but do not worry we will combine them into one box and refund you any difference. Please remember these are heavy items so one large parcel may not be half the price of two parcels exactly but we will make sure you do not pay more than you need to.

Syrups And Sauces (Recommended 1 to 4 jars)

These parcels are charged by weight and sent by Royal Mail 2nd class signed for. We can get 1-4 bottles of syrup in one small box. If you order more than four our site may charge you for more than one parcel but do not worry we will combine them into one box and refund you any difference. Please remember these are heavy items so one large parcel may not be half the price of two parcels exactly but we will make sure you do not pay more than you need to.

Broghies Large (Recommended 4 or 12 bags)

These parcels are charged by weight and sent by Evri tracked. We can get up to 4 bags of Broghies in one small box and up to 12 bags in a large box. It is worth remembering this as ordering less than the capacity of each box will cost you more in postage in the long run.

Please remember one large parcel may not be half the price of two parcels exactly but we will make sure you do not pay more than you need to.

Broghies minis (Recommended 6 or 14 bags)

These parcels are charged by weight and sent by Evri tracked. We can get up to 4 bags of Mini Broghies in one small box and up to 14 bags in a large box. It is worth remembering this as ordering less than the capacity of each box will cost you more in postage in the long run.

Please remember one large parcel may not be half the price of two parcels exactly but we will make sure you do not pay more than you need to.

Mixed Parcels

The first thing to note here is that Broghies can NOT be packed with Jams or sauces in the same parcel. We cannot change the laws of physics, the weight of bottles or jars inside the box would smash the Broghies. Yes, there are special boxes with stiff separated compartments but we are pretty sure you do not want to pay an additional £3 for a fancy box.

If you buy combinations of Mini and Large Broghies our site will do its best to estimate the postage. If it charges you for two parcels and we can get the goods in one then we will refund you the difference between what you paid and what it actually cost us to send it.

If you buy combinations of jams and Syrups our site will do its best to estimate the postage. If it charges you for two parcels and we can get the goods in one then we will refund you the difference between what you paid and what it actually cost us to send it.

Remember however, if you order Broghies AND syrups or jams this WILL be two separate parcels.

Remember to order your next lot of Broghies before your current supply runs out.

Did you join our newsletter yet?

It will keep you informed of special offers and new Broghie recipes added to the site. We will also send you the occasional reminder so you do not run out of Broghies. You will get a voucher for 10% off your next order just for signing up.

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* Coupon can not be used on Bulk Broghie boxes as they are already discounted

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